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Safe at Work: Contents/Excerpts

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Introduction

Section I:  Assessing Your Workplace

Chap 1. Workplace Cultures that Incubate Violence

Chap 2. Behavioral and Social Traits Common to Perpetrators

Section II:  Building a Workplace Culture that Protects Against Violence

Chap 3. Check Your Supervisory Style

Chap 4. Establish a Bullying Policy

Chap 5. Manage for Engagement

Chap 6. Develop Your Confrontation/Correction Skills

Chap 7. Recognize the Warning Signs

Chap 8. De-escalate Anger Tactically

Chap 9. Advocate for Better Company Policies

Chap 10. Prepare for the Unthinkable

Conclusion

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