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Modern media is glutted with articles about how supervisors and managers can earn the respectful affection of their workers as a means to boost efficiency and productivity. Since I’m addressing a very tiny niche here, I want to talk to…
Modern media is glutted with articles about how supervisors and managers can earn the respectful affection of their workers as a means to boost efficiency and productivity. Since I’m addressing a very tiny niche here, I want to talk to…
Modern media is glutted with articles about how supervisors and managers can earn the respectful affection of their workers as a means to boost efficiency and productivity. Since I’m addressing a very tiny niche here, I want to talk to…
[This is the first installment of a series of 8 articles about really bad bosses. Keep in mind that they are written “Tongue-in-cheek”!] Are you tired of trying to get the people you manage to regard you with warmth and…
Mark Twain’s observation is true: “The difference between the right word, and almost the right word is like the difference between ‘lightning’ and ‘lightning bug’.” When you must confront someone, there are certain phrases that stop the communication process in…
There are those who seem to turn every conversation into a contest. You know who they are…you have almost certainly encountered them at some time or other. You may even have them in your family. It’s a contest to make…
The vast majority of us unthinkingly sabotage our own attempts to communicate with ingrained knee-jerk communication habits that contaminate the communication process with defensiveness before it even gets started. On a daily basis, managers and supervisors must request changes in…
You probably have some “nice” people in your life. You know them: They smile a lot, but not a big smile. Just a small smile. Nice kids are quiet and no trouble. Nice adults go along with the wishes of…
You probably have some “nice” people in your life. You know them: The smile a lot, but not a big smile. Just a small smile. Nice kids are quiet and no trouble. Nice adults go along with the wishes of…