You probably have some “nice” people in your life. You know them: The smile a lot, but not a big smile. Just a small smile. Nice kids are quiet and no trouble. Nice adults go along with the wishes of…
The power of positive reinforcement (praise) is well understood by most people in positions of management, and nobody can dispute the superiority of positive reinforcement over punishment. But did you know that praise, when given poorly, can backfire and actually…