Knowledge is power. False knowledge exposes everyone to risk. This is especially true when evaluating your workplace for the risk of workplace violence. Misconceptions about workplace violence all-too-often lead to poor policies and decisions that can leave workplaces more exposed…
In recent posts I have mentioned the 6 stages of anger. Frustrated Anger Ego-defensive Anger Hostility Rage Threats Violence The previous post focused on Ego-Defensive Anger. Today I’ll focus on the 3rd stage: Hostility. Distinguishing Characteristics of Hostility With Hostility…
In July I posted “Recognize and Respond to the 6 Stages of Anger,” and identified the stages as: Frustrated Anger Ego-defensive Anger Hostility Rage Threats Violence The previous installment in the series was: Handle with Care: De-escalating Frustrated Anger. Simply…
In July I posted “Recognize and Respond to the 6 Stages of Anger,” and identified the stages as: Frustrated Anger Ego-defensive Anger Hostility Rage Threats Violence There are some fundamental strategies that can be applied to all anger situations. But…
Tactical Confrontation for public school teachers and administrators. Click here for full details. “Safe and in Control at School”
On the office wall of my junior high school guidance counselor hung a poster featuring a bright red 1969 Camaro RS. The caption below read something like, “Is this car really worth the $1.2 million it will cost you?” Then…
The young husband in his late 20’s stood in front of the nurse at the desk in the Emergency Room. He leaned over her desk. In a controlled but aggressive tone of voice he says through clenched teeth, “I’ve had…
The best outcomes of confrontation are always associated with an honest and straightforward approach from the start. Confrontation anxiety or a flawed inner narrative about the other person’s motive for the behaviors we’re confronting may tempt us to begin with…
Ivan spent his life hiding. He hid from life behind alcohol. He hid from death behind his denial. Life never found him, but Death did. When I was twenty four years old, Ivan’s nephew called and asked me to help…
In 1937 Patrick McDonald opened up a restaurant near the airport in Monrovia, CA. Hamburgers were a dime and orange juice was a nickel. In 1940 his sons, Maurice and Richard, moved it to San Bernardino and renamed it McDonalds…